Contents · 12 sections
These Terms of Service ("Terms") are an agreement between you and BUILDSPHERE TECHNOLOGIES COMPANY LIMITED ("Provider") regarding your use of the website https://www.buildsphere.co.th/ and BuildSphere’s back-office system for managing leads, receiving and replying to messages from connected channels, and scheduling project visits (together, the "Service").
These Terms do not apply to our mobile apps (LEAD IN, TIME Stamp, DirectBuilder ProNetwork, DirectBuilder Inspect and Sales Kit). Each app shows its own terms in the app and has its own privacy policy at https://www.buildsphere.co.th/legal?lang=en
By accessing or using the Service, you confirm that you have read, understood and accepted these Terms. If you do not accept them, please do not use the Service.
The Thai version of these Terms is the governing version. This English version is provided for convenience.
1 Our Service
The Service is a system for providing real estate project information, receiving and replying to customer inquiries, scheduling project visits, and managing sales staff work, including connecting communication channels such as Facebook Messenger, Instagram, TikTok and LINE to the Provider's system.
2 Accounts and Responsibilities
2.1 You must provide accurate, complete and up-to-date information when registering or contacting us.
2.2 You must keep your login credentials confidential and are responsible for all activity under your account.
2.3 If you notice unauthorized use of your account, please notify us immediately at info@buildsphere.co.th.
2.4 You must be at least 20 years old, or have the consent of your legal representative.
3 Connecting Facebook, Instagram and TikTok
For owners or administrators who connect a Facebook Page or an Instagram Professional account to the Service:
3.1 You confirm that you have the right to the page or account and authorize the Provider to access data within the permissions you grant on Meta's authorization screen.
3.2 The Provider uses these permissions only to receive and reply to messages, manage comments related to customer inquiries, and display the name and profile picture of people who contact you in the system.
3.3 You may disconnect at any time from the Service's settings page or from the Business Integrations settings of your Facebook / Instagram account.
3.4 You must comply with Meta's terms and policies, including the messaging rules for Messenger and Instagram.
For owners or administrators who connect a TikTok Business account to the Service:
3.5 You confirm that you have the right to the TikTok Business account and authorize the Provider to access data within the permissions you grant on TikTok's authorization screen.
3.6 The Provider uses these permissions only to receive and reply to direct messages that customers send to your account, and to display the name and profile picture of people who contact you in the system. The Provider does not use this data for any other purpose.
3.7 You may disconnect at any time from the Service's settings page or from the app authorization settings of your TikTok account.
3.8 You must comply with the applicable TikTok terms and policies. The TikTok connection currently does not support accounts registered in the European Economic Area (EEA), Switzerland or the United Kingdom.
4 Prohibited Uses
You agree not to:
4.1 Use the Service unlawfully, infringe the rights of others, or send content that is deceptive, threatening, abusive or inappropriate.
4.2 Send spam or unsolicited promotional messages.
4.3 Attempt to gain unauthorized access to systems or data, or interfere with or damage the system.
4.4 Reverse engineer, copy or modify any part of the Service, except as permitted by law.
4.5 Use customer data obtained through the Service for any purpose other than providing information and following up on related sales.
5 Content and User Data
5.1 Messages, files and data you send remain yours or those of their original owners.
5.2 You authorize the Provider to store, process and display such data as necessary to provide the Service.
5.3 The collection and use of personal data are governed by our Privacy Policy at https://www.buildsphere.co.th/website-privacy-policy?lang=en
6 Intellectual Property
The software, design, trademarks and content of the Service belong to the Provider or its licensors. You are granted a non-exclusive, non-transferable right to use the Service solely in accordance with these Terms.
7 Service Availability and Changes
7.1 The Provider strives to provide the Service continuously but does not guarantee that it will be uninterrupted or error-free.
7.2 The Provider may update, modify, suspend or discontinue all or part of the Service, with reasonable notice where possible.
7.3 Parts of the Service depend on third-party platforms (such as Meta, TikTok and LINE) that are outside the Provider's control.
8 Suspension and Termination
8.1 The Provider may suspend or terminate your access if you violate these Terms or the law.
8.2 You may request deletion of your account and data following the steps in the Privacy Policy, or by contacting info@buildsphere.co.th.
9 Limitation of Liability
The Service is provided "as is". To the maximum extent permitted by law, the Provider is not liable for indirect or consequential damages or loss of profit arising from the use of, or inability to use, the Service. Project information shown in the Service is for decision support only; actual prices, conditions and details depend on the contract you make with the project owner.
10 Changes to These Terms
The Provider may amend these Terms from time to time by posting the new version on this page with its effective date. Continued use of the Service after a change means you accept the amended Terms.
11 Governing Law
These Terms are governed by the laws of the Kingdom of Thailand. Any dispute shall be subject to the jurisdiction of the competent Thai courts.
12 Contact
BUILDSPHERE TECHNOLOGIES COMPANY LIMITED
425 Moo 10, Bang Phra Subdistrict, Si Racha District, Chonburi 20110, Thailand
Email: info@buildsphere.co.th
Phone: +66 61-140-8038
Questions about this policy?
Contact us and we will reply as soon as possible.